Highly Skilled Case Manager

1 week ago

Canberra, ACT, Australia beBeeLeadership Full time $140,900 - $161,800
Key Leadership PositionThe EL1 Assistant Director Case Management is a pivotal leadership role within the Administrative Appeals Tribunal Agency.This position requires providing strategic direction, resource allocation, performance management and decision making for the Team Membership and assigned Contractors working within the work area.The focus is on resolving matters in a timely manner and where reasonably possible without progressing to an AAT hearing.The role involves actively managing key internal and external stakeholder relationships and representing the Agency to advance its interests across various forums.Key Responsibilities
  • Undertaking complex case management of AAT matters and developing recommendations for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Attending Case Conferences, Conciliation, Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings assessing and responding to priority and risks including risk to the participant scheme sustainability and the Agency.
  • Contributing to the preparation of reports business cases meeting submissions and correspondence.
  • Preparing and maintaining electronic record keeping including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
  • Leading and contributing to strategic projects and policy development processes.
  • Leading development of and contribution to Ministerial and Parliamentary briefs.
  • Leading a team and/or a scope of work including mentoring supervising training and supporting junior Case Managers.
Security Clearance RequiredThe following essential checks/clearances are required to perform the role:Pre-Engagement Check this is a mandatory pre-employment security screening process All employees and contractors of the Agency must undertake a Pre-Engagement Check This check is undertaken for any individual who will have non-public access to agency resources information buildings systems assets staff and customers.RequirementsYou may be required to provide evidence of your COVID-19 vaccination status.

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