Claims Coordinator

4 days ago

Singleton, Australia beBeeCareer Full time $100,000 - $120,000
Warranty Administrator Job Summary

Job Description:

We are seeking a highly organized and detail-oriented Warranty Administrator to join our team. In this role, you will play a crucial part in managing and processing warranty claims for all products in Australia.

As a Warranty Administrator, you will work closely with our service teams and global factories to deliver exceptional service and support to valued customers.

You will be responsible for ensuring compliance with warranty terms and conditions, minimizing the impact on customers and business while driving factory recoveries.

Our ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively collaborate with professionals to achieve outstanding results.

Key Responsibilities:
  • Manage and process warranty claims for all products in Australia
  • Work closely with service teams and global factories to deliver exceptional service and support
  • Ensure compliance with warranty terms and conditions
  • Minimize the impact on customers and business while driving factory recoveries
  • Collaborate with professionals to achieve outstanding results
Requirements:
  • Customer focused with proactive solutions identifying work ethic
  • Computer savvy (Office, SAP, and Advanced Microsoft Excel Skills)
  • A team player with excellent interpersonal skills
  • Accuracy and attention to detail in reporting to a high standard
  • Professional, friendly and well-presented
  • A great communicator (verbal and written)
Benefits:
  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with health insurance providers
  • Travel: Discounts with travel agencies
  • Yearly Bonus: Potential to receive a yearly bonus
  • Referral Program: $3,000 referral payment for referring a successful new employee

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