Customer Journey Lead

You are invited to lead our research team in driving innovative customer journeys.Key ResponsibilitiesDevelop strategic research approaches and methods to drive business outcomes.Facilitate workshops with clients to identify key factors for participant selection.Present research findings to Executive teams.Lead the recruitment of research...

Role OverviewWe are seeking a highly skilled CRM Manager to lead our program of work using Salesforce Marketing Cloud. The successful candidate will build highly personalized and relevant content at scale, driving 1-to-1 customer journeys.This is a key role in delivering our vision of powering a cleaner, smarter energy future for Australia and beyond. You...

Design and optimise personalised, multi-channel customer journeys that transform how we communicate with customers.The ideal candidate will partner cross-functionally to capture requirements, identify pain points and design optimised campaigns and journeys in Salesforce Marketing Cloud.Key responsibilities include:Build, test, and deploy complex...

About usWith more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.We're more than just a bank with banking products. We change the lives...

Unlock a dynamic role as a Customer Journey Director, leading our customer experience in the automotive sector.This exciting position requires you to oversee and enhance the customer journey, collaborating with cross-functional teams to drive exceptional sales experiences.About the RoleAs a key member of our team, you will be responsible for managing a...

Job DescriptionAlinta Energy is one of Australia's biggest energy retailers, generators and developers. The company has over 1.1 million customers. It is undergoing a significant transformation in the Australian energy system.The Customer Experience Lead will play a pivotal role in defining and enhancing the retail energy customer journey. This will involve...

Tendersglobal.net12 Months Fixed Term Appointment / Full Time Located at Melbourne (Bundoora) Campus Attractive Salary $135,000 per annum plus 17% superannuation About the position The Global and Regional Division leads the University's commitments to its markets and its communities and carries oversight of the University's strategic intent to connect both...

tendersglobal.net12 Months Fixed Term Appointment / Full TimeLocated at Melbourne (Bundoora) CampusAttractive Salary $135,000 per annum plus 17% superannuationAbout the positionThe Global and Regional Division leads the University's commitments to its markets and its communities and carries oversight of the University's strategic intent to connect both...

About the RoleWe are seeking a skilled and strategic Marketing Manager to lead multi-channel initiatives for our customer Lifecycle Marketing strategy.Crafting and executing customer journeys that deepen engagement, drive product usage and retention.Delivering against the customer Lifecycle Marketing strategy to drive innovation and support business...

tendersglobal.net12 Months Fixed Term Appointment / Full TimeLocated at Melbourne (Bundoora) CampusAttractive Salary $135,000 per annum plus 17% superannuationAbout the positionThe Global and Regional Division leads the University's commitments to its markets and its communities and carries oversight of the University's strategic intent to connect both...