Customer Journey Design Lead

24 hours ago

Melbourne, Victoria, Australia beBeeMarketing Full time $100,000 - $140,000

Design and optimise personalised, multi-channel customer journeys that transform how we communicate with customers.

The ideal candidate will partner cross-functionally to capture requirements, identify pain points and design optimised campaigns and journeys in Salesforce Marketing Cloud.

Key responsibilities include:

  • Build, test, and deploy complex multi-channel customer journeys
  • Develop decision splits, A/B testing, reporting, and optimisation

For this role, you should have:

  • Expert knowledge of Salesforce Marketing Cloud
  • Ability to design and build customer journeys
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills

We offer a challenging and rewarding work environment, opportunities for professional growth and development, and a collaborative team culture.

If you are passionate about delivering exceptional customer experiences, please apply today.

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