Retail Operations Manager

4 weeks ago

Sydney, New South Wales, Australia The Reject Shop Full time

The Reject Shop: A Retail Revolution

We're not your average retail store, and we're definitely not looking for an average Store Manager. Our mission is to make shopping a fun and exciting experience, and we need a retail superstar to join our team as our Store Manager at our Bondi Junction store.

Job Overview

As a hands-on retail leader, you will be responsible for leading a customer-focused team to ensure our customers receive exceptional service by setting the standard through personal interactions, actively addressing customer enquiries and resolving issues promptly. You'll be the driving force behind our store's success, overseeing all store operations from inventory management to visual merchandising.

Key Responsibilities

  • Lead by example and create a high-energy, fun atmosphere for our team and customers.
  • Oversee all store operations, including inventory management, visual merchandising, and sales targets.
  • Set and achieve sales targets while delivering a shopping experience that wows our customers.
  • Inspire your team to be their best, nurturing talent and fostering a sense of retail adventure.
  • Solve challenges with your superhuman problem-solving skills and ensure smooth operations.
  • Evaluate and maintain a safe environment for our customers and your team.
  • Deliver business objectives and contribute to the company's growth.

Requirements

We're looking for a strong retail leader who enjoys working in a fast-paced retail environment and has a passion for people - both our team and our customers. You should have strong verbal communication, leadership skills, self-motivation, and a commitment to putting our team and customers' safety first.

What We Offer

  • A supportive and diverse culture committed to your wellbeing and providing a fun, safe, and respectful environment.
  • Work-life balance with a rotating roster, including 1 in 3 weekends, flexible work arrangements available.
  • Competitive salary package with annual bonus (up to 10% of your salary).
  • Humanforce Thrive, supporting financial wellbeing and instant access to your pay.
  • Paid parental leave program supporting primary and secondary caregivers.
  • Employee Assistance Program, free and confidential professional counselling for work and personal issues.

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