Retail Operations Manager

1 month ago


Sydney, New South Wales, Australia Specsavers Full time

About the Role
Our Managers are passionate about leading a team and contributing to the optical industry. The role entails:

  • Providing support to Retail Partners by managing daily operations of the store and embedding company values
  • Implementing roster changes and driving sales through Key Performance Indicators
  • Coaching and developing the retail team in delivering exceptional customer service
  • Assisting the retail team with customer service, pre-testing, and dispensing
  • Supporting the Retail Director in complaint resolution
  • Maintaining store presentation standards and stock management

Key Skills
As a Store Manager, you will lead and inspire by exhibiting the following:

  • Management Skills: Experience as a Store Manager, with a proven ability to multitask between operational responsibilities while developing a large team
  • Practical Abilities: Evaluating and implementing new measures to enhance store performance
  • Teamwork: Encouraging and motivating the team throughout their development journey
  • Proactivity: Responding efficiently to changing circumstances and delegating tasks effectively

About Specsavers
Specsavers has been dedicated to improving lives through better sight since 1984, with a focus on eliminating preventable vision loss and blindness. We proudly support the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.


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