Retail Operations Manager
1 month ago
About the Role
Our Managers are passionate about leading a team and contributing to the optical industry. The role entails:
- Providing support to Retail Partners by managing daily operations of the store and embedding company values
- Implementing roster changes and driving sales through Key Performance Indicators
- Coaching and developing the retail team in delivering exceptional customer service
- Assisting the retail team with customer service, pre-testing, and dispensing
- Supporting the Retail Director in complaint resolution
- Maintaining store presentation standards and stock management
Key Skills
As a Store Manager, you will lead and inspire by exhibiting the following:
- Management Skills: Experience as a Store Manager, with a proven ability to multitask between operational responsibilities while developing a large team
- Practical Abilities: Evaluating and implementing new measures to enhance store performance
- Teamwork: Encouraging and motivating the team throughout their development journey
- Proactivity: Responding efficiently to changing circumstances and delegating tasks effectively
About Specsavers
Specsavers has been dedicated to improving lives through better sight since 1984, with a focus on eliminating preventable vision loss and blindness. We proudly support the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.
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