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Retail Operations Manager

1 month ago

Sydney, New South Wales, Australia MAC Full time

Job Title: Retail Operations Manager

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About MAC: We are a leading prestige beauty company, committed to empowering individuals to express themselves and feel confident in their own skin. Our products are designed to inspire creativity and self-expression.

Job Summary: We are seeking an experienced Assistant Store Manager to lead our team of sales associates in achieving sales and customer service targets. The successful candidate will have a proven track record in retail operations and supervisory experience.

Responsibilities:

  • Lead and develop the sales team to achieve sales and customer service targets, providing coaching and mentoring to help them reach their full potential.
  • Manage store operations, including inventory management, cash reconciliation, and ensuring that all retail systems are running efficiently.
  • Provide exceptional customer service, delivering personalized and authentic experiences that exceed customer expectations.
  • Work collaboratively with the store manager to implement sales strategies and drive business results.

Requirements:

  • Proven retail experience preferably within cosmetics, with a strong track record in supervisory and coaching roles.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers at all levels.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Proficiency in Microsoft Office and retail point-of-sale software.
  • Availability to work a variety of shifts, including days, nights, weekends, and special events, as required by the business.

About the Role:

This is a part-time role, working approximately 20 hours per week. The salary for this position is estimated to be around $70,000-$90,000 per annum, based on the location and industry standards. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.

About You:

We are looking for a highly skilled and experienced Assistant Store Manager to join our team at MAC. If you have a proven track record in retail operations and supervisory experience, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment, we encourage you to apply.

How to Apply:

If you are interested in this exciting opportunity, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.