Senior Healthcare Liaison

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $79,200 - $83,600

Healthcare Liaison Role

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We are seeking an experienced professional to manage customer expectations and build rapport through effective communication in a dynamic and fast-paced healthcare environment. The ideal candidate will possess strong interpersonal skills, be able to work independently and collaboratively as part of a hardworking team.

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Main Responsibilities:

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  • Liaise with cross-functional teams to ensure seamless order execution and maintain relationships with customers to identify opportunities for value creation">
  • Manage customer complaints and resolve issues in a timely manner while maintaining a high level of professionalism and courtesy">
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Requirements:

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  • Previous experience in customer service in a medical device or biotechnology environment with a proven track record of delivering excellent results">
  • High empathy and the desire to improve the patient experience by providing personalized support and guidance">
  • Strong attention to detail and multi-tasking ability with excellent organizational and time management skills">
  • Clear and concise communication skills with the ability to articulate complex information in a simple and engaging way">
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About Us:

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We are a progressive organization dedicated to improving patient outcomes and delivering exceptional customer experiences. If you are a self-motivated individual who can take initiative and thrive in a fast-paced environment, we encourage you to apply.

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