Clinical Services Coordinator

7 days ago

Newcastle, New South Wales, Australia beBeeAdministrative Full time $69,028 - $73,417

Clinical Support Officer

As a member of our team, the Clinical Support Officer plays a pivotal role in maintaining high-quality clinical services. They are responsible for providing administrative support to the Nursing Unit Manager by undertaking tasks relevant to ensuring the smooth operation of the ward/unit.

Key Responsibilities:
  • The incumbent will be responsible for workforce matters including rostering, replacement of staff, and expected/unexpected leave coverage.
  • Liaising with Human Resources and Payroll to clarify pay and leave enquiries is also a key aspect of this role.
  • Tasks as directed by the Nurse Unit Manager to support the recruitment of staff to the ward/unit.
  • The successful candidate will be responsible for administrative activities related to the management of performance reviews for nursing staff.
  • Producing reports on finance and quality parameters/indicators is an essential function of this role.
  • Maintain the Nurse Unit Manager's Outlook Calendar and schedule appointments/meetings as required.
  • The Clinical Support Officer will also be involved in supporting and participating in the administrative aspects of quality accreditation processes and incident management.
  • Maintaining staff credentialing, registration, and monitoring mandatory training register is another critical task associated with this role.
  • Stores purchasing and reconciling of invoices received.
About You:
  • A Certificate III in Health Administration or equivalent is highly desirable for this position.
  • Demonstrated experience in providing efficient administrative support with strong organisational skills.
  • Excellent written and verbal communication skills and the ability to deal confidently and professionally with people at all levels.
  • Experience with rostering and leave management is highly advantageous.
  • Demonstrated experience in word processing, excel spreadsheet data entry, and specialty IT programs as required.

This role requires exceptional organisational skills, excellent communication skills, and the ability to work effectively in a team environment. The successful candidate will be able to maintain confidentiality, work independently, and demonstrate initiative and problem-solving skills.

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