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Enterprise Systems Expert

3 weeks ago


Alice Springs, Northern Territory, Australia beBeeEngineer Full time $111,121 - $147,043

Job Summary:

We are seeking an IT Engineer with Microsoft Enterprise Systems experience to support a Federal Intelligence Agency contract. Key responsibilities include Tier 2 support of maintaining multiple large Enterprise environments across the US and internationally.

Key Responsibilities:

  • Manage Windows and Linux workstations on EVDI and physical systems.
  • Troubleshoot application functionality, performance, and crashes.
  • Analyze user performance and collaborate with external teams to enhance user experience.
  • Assist customers with incident resolution for Linux and Windows applications.
  • Provide remote desktop support.
  • ID, analyze, and resolve system incidents with short-term workarounds and long-term solutions.
  • Communicate effectively with various individuals and teams.

Requirements:

  • 4-7 years of experience in Active Directory Administration, DNS, DHCP, DFS, LDAP, Windows 10, Server 2012, Server 2016, Application Troubleshooting, Linux Operating System, Service Now, and ITIL v3 or higher.

Desirable Skills:

  • Microsoft System Center Configuration Manager
  • PowerShell
  • Virtualization Environments (VMware, Citrix)
  • Profile management using VMware User Experience Management (UEM) toolset
  • Microsoft Exchange
  • Telephone/Video support
  • Networking

Certification:

IAT II is required from day one.