Senior Workplace Host
2 weeks ago
We are seeking a highly skilled and experienced Senior Workplace Host to join our team at ISS Facility Management Pty Ltd. As a Senior Workplace Host, you will be responsible for delivering a world-class experience to our clients and their visitors.
Key Responsibilities- Curatorial Experience: Develop and deliver a comprehensive curatorial experience that showcases our client's history and values.
- Tour Management: Manage tour bookings and event reservations, ensuring a seamless experience for all visitors.
- Collaboration: Collaborate with internal and external stakeholders to ensure a safe and compliant environment for all visitors.
- Customer Service: Provide exceptional customer service, ensuring that all visitors have a positive and engaging experience.
- Team Leadership: Lead and manage a team of colleagues, providing guidance and support to ensure the delivery of exceptional customer experiences.
- Operational Management: Oversee the day-to-day operations of the workplace, ensuring that all facilities and services are maintained to the highest standard.
- Sustainability: Implement sustainable practices and cost-saving initiatives to minimize the environmental impact of our operations.
- Experience: Proven experience in hospitality, customer service, or a related field, with a strong track record of delivering exceptional customer experiences.
- Leadership: Strong leadership and management skills, with the ability to lead and motivate a team.
- Communication: Excellent communication and interpersonal skills, with the ability to communicate effectively with internal and external stakeholders.
- Problem-Solving: Strong problem-solving and analytical skills, with the ability to identify and resolve issues in a timely and effective manner.
- IT Literacy: Proficiency in IT systems and software, with the ability to learn new systems and technologies quickly.
ISS Facility Management Pty Ltd is a leading provider of facility management services, with a strong commitment to delivering exceptional customer experiences. We are passionate about creating a culture that values inclusion and diversity, and we encourage applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people from different cultural backgrounds, and lesbian, gay, bisexual, transgender, intersex, queer, and asexual (LGBTIQA+) people.
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Senior Workplace Host
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Senior Workplace Host
2 weeks ago
Melbourne, Victoria, Australia ISS FACILITY MANAGEMENT PTY LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Workplace Host to join our team at ISS Facility Management Pty Ltd. As a Senior Workplace Host, you will be responsible for delivering a world-class experience to our clients and their visitors.Key ResponsibilitiesCuratorial Experience: Develop and deliver a comprehensive curatorial...
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