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Senior Workplace Host
2 months ago
We are seeking a highly skilled and experienced Senior Workplace Host to join our team at ISS Facility Management Pty Ltd. As a Senior Workplace Host, you will be responsible for delivering a world-class experience to our clients and their visitors.
Key Responsibilities- Curatorial Experience: Develop and deliver a comprehensive curatorial experience that showcases our client's history and values.
- Tour Management: Manage tour bookings and event reservations, ensuring a seamless experience for all visitors.
- Collaboration: Collaborate with internal and external stakeholders to ensure a safe and compliant environment for all visitors.
- Customer Service: Provide exceptional customer service, ensuring that all visitors have a positive and memorable experience.
- Team Leadership: Lead and manage a team of colleagues, providing guidance and support to ensure the delivery of exceptional customer experiences.
- Operational Management: Oversee the day-to-day operations of the workplace, ensuring that all facilities and services are maintained to the highest standard.
- Sustainability: Implement sustainable practices and initiatives to reduce the environmental impact of our operations.
- Experience: Proven experience in hospitality, customer service, or a related field.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Education: Relevant qualifications or certifications in hospitality, customer service, or a related field.
- Personal Qualities: A passion for delivering exceptional customer experiences, a strong work ethic, and a commitment to sustainability.
ISS Facility Management Pty Ltd is a leading provider of facility management services, dedicated to delivering exceptional experiences to our clients and their visitors. We are committed to sustainability, innovation, and customer satisfaction.
