Operations Manager

2 months ago

Bondi Junction, New South Wales, Australia JewishCare Full time
About the Role

We are seeking an experienced Operations Manager to lead our Community Aged Services team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the team, ensuring high-quality service delivery across all programs.

Key Responsibilities
  • Team Leadership: Provide management and clinical guidance to Care Managers and ensure equitable allocation of clients.
  • Financial Management: Monitor financials and work with accounts to manage income and expenditure against allocated budgets.
  • Compliance and Risk Management: Ensure compliance with Aged Care legislation, JewishCare policies, and quality standards, and manage clinical risk, incidents, and ensure appropriate client support through holistic care plans.
  • Community Development: Lead community development efforts, representing JewishCare to external stakeholders and strengthening community relationships.
What You Bring
  • Experience: Extensive experience in Community Aged Care Services with a deep understanding of ACQSC standards and Person Directed Care programs.
  • Leadership Skills: Demonstrated team management experience, with a track record of mentoring teams to achieve outcomes.
  • Clinical Expertise: Proven ability to assess client support needs clinically and holistically, developing care plans that promote independence and wellbeing.
  • Communication Skills: Strong communication skills, both verbal and written, with the ability to influence and liaise with internal and external stakeholders.
  • Problem-Solving Skills: Experience in identifying innovative solutions to complex issues and applying these solutions to service delivery.
  • Financial Management: Familiarity with budget management and financial oversight.
Desirable Qualifications
  • Jewish Values and Culture: Understanding of Jewish values, culture, and heritage.
  • Team Management: Experience managing direct support workers and collaborating across teams.
Requirements
  • Qualifications: Tertiary qualifications in Social Work, Aged Care, Allied Health, or equivalent industry experience.
  • Certifications: Current Driver's Licence, Criminal Record Check Clearance, and First Aid/CPR certification.
About JewishCare

We are a compassionate and inclusive organization that values community, kindness, and professionalism. We provide ongoing professional development opportunities and a supportive work environment where you can make a real difference in the lives of others.

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