Technology and Innovation Specialist

2 days ago

Australia beBeeCustomer Full time $48,000 - $62,000
Tech Support and Sales Associate

As a member of our innovative team, you will gain hands-on experience with cutting-edge 3D printing technology while interacting directly with customers.

Key Responsibilities:
  • Create customer support requests using our digital ticketing system.
  • Process transactions and manage customer payments across various channels.
  • Handle the shipment of 3D printers, scanners, consumables, and parts to ensure timely delivery.
  • Inspect and document incoming goods for quality, quantity, and specifications.
  • Maintain accurate records and contribute to process improvements within our established systems.
  • Prepare stock for sale and maintain clean and organized workspaces.
  • Monitor packaging material levels and coordinate logistics with courier services.
Requirements:
  • A genuine interest in technology and 3D printing.
  • Excellent written and verbal communication skills.
  • Strong computer proficiency and adaptability to new systems.
  • Familiarity with courier booking systems is an asset.
  • A proactive, detail-oriented mindset with a focus on customer satisfaction.
What We Offer:
  • Career Development: Comprehensive training and professional growth opportunities in a dynamic industry.
  • Employee Benefits: Competitive discounts on 3D printing products and consumables.
  • Inclusivity: Join a diverse, inclusive team committed to sustainability and positive social impact.

We foster innovation, collaboration, and continuous learning. As an equal opportunity employer, we value diversity and inclusion, creating a vibrant and productive workplace.

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