Pet Wellness Partnerships Specialist

We are seeking an experienced professional to drive our presence within the veterinary, breeder and pet expert community. The successful candidate will be responsible for maintaining and developing Lyka's partnerships management system, including dashboards, property management, workflows, and integrations.

The ideal candidate will have a strong analytical mindset with the ability to transform large data sets into meaningful insights for various stakeholders. They will also have prior experience with a comprehensive sales or partnerships tech stack, encompassing CRM systems (HubSpot experience essential) & sales automation.

The key responsibilities of this role include:

• Maintaining and developing Lyka's partnerships management system, including dashboards, property management, workflows, and integrations.
• Proactively identifying opportunities to improve Hubspot management workflows, and working with the partnerships team to drive automation and efficiency in ways of working.
• Owning the segmentation and data architecture in Hubspot management system, working closely with the Data team.
• Supporting the rollout of new HubSpot features, tools, or processes, including leveraging relevant beta tools and HubSpot releases.
• Designing and documenting management best practices, templates, and standardised processes for use across teams.
• Owning reporting to help the partnerships teams unlock deeper insights through dashboards and custom reporting views.
• Performing analysis of sales trends and performance to identify opportunities for optimisation, providing actionable insights to stakeholders at all levels.

The qualifications and skills required for this role include:

• 3+ years experience in Sales Operations, Partner Operations or CRM role within a B2B or B2B2C environment.
• Prior experience with a comprehensive sales or partnerships tech stack is crucial, encompassing CRM systems (HubSpot experience essential) & sales automation.
• Strong analytical mindset with the ability to transform large data sets into meaningful insights for a variety of stakeholders.
• Basic understanding of data analysis tools is advantageous - Omni, or Tableau.
• Experience growing within a start-up sales or partnerships team is preferred. Strong ability to interact and influence effectively with partnership/sales managers.

This role offers a range of benefits, including:

• Work in a fast-growing organisation, experiencing what goes behind the scenes to sustain hyper-growth.
• Growth and Development - Our organisation is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expand.
• Work for a company that prioritises sustainability.
• Be part of a diverse top-talent team, coming from widely different backgrounds and geographies.
• Up to 18 weeks of paid parental leave top-up.
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens.

About Us

Our mission is to increase the lifespan of dogs and cats by creating nutrition plans unique to each pet. We believe that pets deserve the same level of care and attention as humans.

At our organisation, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don't stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it's not just about living longer, but living well too.