Team Leader

4 days ago


Rockhampton, Queensland, Australia Wellways Australia Full time

About the Role

The Suicide Prevention Team Leader will lead, mentor, and supervise a team of coordinators and peer workers to deliver the services of Warmline and TRISP programs. The role includes managing participant intake, risk management, critical incidents, and ensuring regular service evaluation and reporting to meet objectives.

Key Responsibilities

  • Lead and manage a team of coordinators and peer workers to deliver high-quality services
  • Develop and implement strategies to improve service outcomes and participant engagement
  • Collaborate with stakeholders to ensure seamless support for vulnerable populations
  • Manage participant intake, risk management, and critical incidents
  • Ensure regular service evaluation and reporting to meet objectives

Requirements

  • Relevant degree with appropriate experience, or Associate Diploma, in the field of study in Community Sector Management, Community Services, Social Services, or Social Welfare
  • Experience in a supervisory role, leading and coaching teams in a formal capacity to deliver high-performance and quality client outcomes
  • Right to work within Australia
  • Current valid Driver's Licence and the ability to undertake some travel
  • NDIS Worker Orientation Module Certificate
  • Satisfactory National Police Records Check
  • NDIS Worker Screening Check/Yellow Card
  • Working with Children's Check/Blue Card

About Wellways Australia

Wellways Australia is a values-based, growing, innovative, and nationally recognised organisation with over 2,000 staff members across 93 sites. We are committed to creating inclusive communities where everyone can imagine and achieve their hopes and potential.


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