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Customer Banking Team Leader
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Customer Banking Team Leader
2 weeks ago
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Team Leader
2 months ago
The Suicide Prevention Team Leader will oversee the delivery of the Warmline and TRISP programs in Queensland, leading a team of coordinators and peer workers to provide non-clinical, peer-led suicide prevention services. This role involves building relationships with stakeholders, managing service governance, and collaborating with mental health consortia to ensure seamless support for vulnerable populations.
Key Responsibilities- Lead, mentor, and supervise a team of coordinators and peer workers to deliver high-quality services
- Build relationships with stakeholders, including mental health consortia and community organizations
- Oversee service governance, including participant intake, risk management, and critical incidents
- Collaborate with mental health consortia to ensure seamless support for vulnerable populations
- Manage service evaluation and reporting to meet objectives
- Relevant degree with appropriate experience, or Associate Diploma, in a field such as Community Sector Management, Community Services, Social Services, or Social Welfare
- Experience in a supervisory role, leading and coaching teams to deliver high-performance and quality client outcomes
- Right to work within Australia
- Current valid Driver's Licence and ability to undertake some travel
- NDIS Worker Orientation Module Certificate
- Satisfactory National Police Records Check
- NDIS Worker Screening Check/Yellow Card
- Working with Children's Check/Blue Card
- Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose, and you can thrive while making a genuine difference
- Equitable and Inclusive Work Environment: We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging
- Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in
- Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging
- Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us