
Student Accommodation Supervisor
3 days ago
Job Overview:
Scape's vision is to provide exceptional student living experiences. We are a leading provider of student accommodation in Australia, with the capacity to provide a home to 19,000 students and growing.
The Role:
- Offer vital leadership support to Customer Experience Team Members
- E nsure the well-being and safety of residents, team members, and facilities
- Be the primary point for escalation, providing assistance to residents and key stakeholders
Key Responsibilities:
- Minimum 3 years in a supervisory role within property management or customer service environment
- Natural leader who makes informed decisions under pressure
- Confidence in sharing ideas and adapting to business growth
- Excellent personal presentation and organizational skills
- Multitasking ability, prioritizing tasks and reporting to management
- Effective communication skills with diverse range of people and cultural awareness
- Ability to lead and motivate team members with different personalities
Benefits Package:
- Annual health checks and wellness programs
- Insurance discounts up to 10%
- A month dedicated to employee well-being and health, plus a day off
- Collaborative work environment that inspires and energizes
- Birthday leave and generous referral incentives
- Employee Assistance Program, mental health support, and crisis intervention services
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