Sales & Partnerships Coordinator

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People Coordinator @ Iglu Student Accommodation | Employee Life-cycle, Staff Retention

Who Are We?

Iglu is a leading provider of student accommodation in Australia, with properties in Sydney, Melbourne, and Brisbane. We combine cool design and warm hospitality to create vibrant, supportive communities for our residents—and a dynamic, welcoming workplace for our team. At Iglu, no two days are the same. Our culture is built on teamwork, continuous improvement, and a shared commitment to delivering the best student experience.

About the Role

As our Sales & Partnerships Coordinator, you'll play a key role in supporting domestic sales initiatives and strengthening relationships with schools, universities, and colleges. This is a great opportunity for someone who enjoys working with people, is highly organised, and wants to contribute to growing the Iglu brand and student community.

Key Responsibilities

• Support and deliver domestic sales initiatives to increase awareness of Iglu and PBSA (purpose-built student accommodation).
• Coordinate and represent Iglu at events such as University Open Days, O-Weeks, and regional careers expos.
• Assist with promotional materials and continuous improvement of event activities.
• Build strong connections with schools, universities, and partner organisations.
• Provide administrative support for scholarship applications and event planning.
• Maintain and update content for our online digital assistant, ensuring responses meet quality standards.
• Coordinate resourcing to ensure digital assistant chat escalations are managed and resolved in a timely and suitable manner.
• Report on our digital assistant's performance, effectiveness and customer satisfaction, then analyse these results to ascertain opportunities to optimise performance.

Skills and Experience

• Strong written and verbal communication skills, with confidence to present to diverse audiences.
• Entry-level experience in sales, partnerships, or marketing.
• Ability to work independently and as part of a team, with a proactive and flexible approach.
• Organised, detail-focused, and capable of managing multiple priorities.
• Curiosity in the pursuit of understanding new systems and willingness to interrogate processes to ensure favourable outcomes.
• Comfortable using Microsoft Office, with analytical skills to prepare reports and event plans.
• Willingness to travel interstate for events.

Qualifications

• Essential: Degree in Business, Marketing, Communications, or a related field; unrestricted driver's licence.
• Desirable: Experience with StarRez or similar systems.

Why Join Iglu?

At Iglu, you'll be part of a supportive and fun workplace where ideas are encouraged, and growth is valued. We offer the chance to make a real impact by connecting students with the right accommodation and enhancing their university journey.

By submitting an application for a role with Iglu you are agreeing to your application being kept on file for up to 12 months for talent pooling purposes. This will enable you to be considered for further roles during this time. Your personal information contained in your application will be stored in line with Iglu's Privacy Policy.

Agencies please note: recruitment for this position is being managed directly by Iglu. We will reach out to our preferred agency partners in the instance we require additional recruitment support. Your respect for this process is appreciated.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• IndustriesReal Estate and Hospitality

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