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Ecommerce Customer Service Specialist
3 weeks ago
We are seeking a highly skilled and motivated customer service professional to join our team. As an Ecommerce Customer Service Representative, you will be responsible for delivering exceptional customer experiences through email and phone interactions.
Your key responsibilities will include handling customer inquiries, resolving issues, and providing product information in a timely and professional manner. You will also work closely with our Retail and Warehouse teams to ensure seamless customer support.
Key Qualifications- Proven customer service skills, preferably in ecommerce or retail environments.
- Calm, confident communication skills, with the ability to thrive in fast-paced environments.
- Resilience to handle escalations while maintaining a high level of customer satisfaction.
- Strong multi-tasking and problem-solving skills, with excellent written and verbal communication.
- Availability from now through end of January, with flexible hours (including extra shifts during peak periods).
This is a fantastic opportunity to join a dynamic team and contribute to the success of our ecommerce operations. As an Ecommerce Customer Service Representative, you will play a critical role in delivering world-class customer experiences and driving business growth.
You will have the opportunity to develop your skills and knowledge in a fast-paced environment, working with a talented team of professionals who are passionate about delivering exceptional customer service.
What's In It For You?In addition to the opportunity to work with a leading brand, you will also enjoy:
- A competitive salary and benefits package.
- The chance to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities to help you grow in your career.
We are committed to creating a workplace culture that is inclusive, diverse, and respectful. We welcome applications from candidates of all backgrounds and perspectives.
