Homelessness Case Manager

4 weeks ago

Sydney, New South Wales, Australia UnitingSA Full time
Job Title: Homelessness Case Manager

UnitingSA is seeking a skilled Homelessness Case Manager to join our team. As a Case Manager, you will work with individuals and families experiencing homelessness, providing intensive support and case management services to help them achieve stability and independence.

Key Responsibilities:

  • Deliver case management services aligned with the UnitingSA framework for homelessness.
  • Offer goal-oriented services to meet client and customer needs.
  • Manage referrals, assess needs, and provide appropriate services.
  • Respond to client enquiries and address complaints.
  • Facilitate linkages and referrals to other agencies when needed.
  • Identify priorities and manage high workloads to meet deadlines.
  • Execute engaging programs for relevant service outcomes.
  • Provide information and referral pathways for self-management support.

Requirements:

  • Essential: Hold a relevant Human Services qualification or equivalent degree.
  • Desirable: Training related to complex needs in the Homelessness sector.
  • Proven experience in diverse intervention models within human services.
  • Skilled in crafting detailed reports.
  • Expertise in case planning and complex case management for marginalised individuals.
  • Hands-on Case Management experience, covering assessment, planning, referral, and advocacy.
  • Provide diverse services, recognising the impact of complex needs in homelessness.
  • Collaborate with a strengths-based approach for those at risk or experiencing homelessness.
  • Efficiently coordinate with government and non-government agencies.
  • Manage databases, and analyse data for reporting and service improvement.
  • Report on trends and issues for those at risk or experiencing homelessness.

What We Offer:

  • Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
  • Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
  • Enhance your job perks with novated leasing, offering tax savings and financial flexibility
  • 17.5% Annual Leave Loading
  • Paid parental leave
  • Strong commitment to personal and professional development
  • Comprehensive Employee Assistance Program
  • Additional perks including discounted health insurance

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