Customer Service and Sales Consultant

6 days ago


Wagga Wagga, Australia Telstra Full time

Are you passionate about delivering exceptional customer experiences? We're looking for a skilled Retail Sales Consultant to join our team in Wagga Wagga. As a key member of our retail store, you'll be responsible for providing outstanding customer service and driving sales through consultative solutions.

About the Role

This is an exciting opportunity to work with a leading telecommunications company, where you'll have access to cutting-edge technology and training to enhance your skills and knowledge.

Key Responsibilities

  • Provide exceptional customer service and support to customers across various products and services
  • Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions
  • Meet or exceed sales targets and KPIs through consultative selling approaches
  • Stay up-to-date with product knowledge and technical expertise to advise customers on the latest innovations
  • Work collaboratively with colleagues to achieve business objectives and drive sales growth

What We Offer

We offer a competitive salary package, including a base salary of $60,000 per annum, plus commission-based incentives. You'll also enjoy a range of benefits, including:

  • 30% discount on Telstra services
  • Access to exclusive discounts across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
  • Ongoing training and development opportunities to enhance your skills and career progression

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to build strong relationships with customers and colleagues
  • Strong sales and consultative skills to drive revenue growth
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer literacy and proficiency in Microsoft Office applications

About Us

Telstra is a leading telecommunications company that provides innovative solutions to connect people, businesses, and communities. We're committed to building a connected future where everyone can thrive.


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