Restaurant Manager

2 days ago


Cheltenham, Victoria, Australia Frontline Hospitality Melbourne West Full time
Restaurant Manager Job Description

Frontline Hospitality Melbourne West is seeking a dynamic Restaurant Manager to lead our team and drive our continued success.

As a Restaurant Manager, you will be at the forefront of our operations, ensuring our guests receive exceptional service. You will be responsible for overseeing a team of 20+ staff, managing costs, creating rosters, and driving performance through effective management and leadership.

Key Responsibilities:
  • Lead and manage a team of up to 20+ staff members
  • Foster a positive and productive work environment
  • Oversee day-to-day operations
  • Ensure the highest standards of quality and service
  • Manage COGS to maintain profitability and efficiency
  • Develop and manage staff rosters
  • Ensure optimal productivity
  • Conduct performance management
  • Ongoing coaching and development to team members
  • Monitor and achieve KPIs
  • Drive business success through strategic planning
  • Compliance with health and safety regulations and company policies
  • Handle customer inquiries and resolve issues promptly and professionally.
Qualifications:
  • Proven experience as a Restaurant Manager or in a similar role within the quick-service restaurant industry.
  • Strong leadership and team management skills.
  • Excellent understanding of COGS and financial management.
  • Proficient in creating and managing rosters.
  • Strong performance management and coaching skills.
  • Exceptional communication and customer service abilities.
  • Ability to thrive in a fast-paced, dynamic environment.
Benefits:
  • Generous staff discounts
  • Uniform provided
  • Company laptop or iPad for business use
  • Opportunity to attend an overseas conference once a year.
  • Comprehensive training and coaching development programs to support your growth

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