Technical Lead for Consumer Electronics Development

Job Title: Hardware Product Engineering Manager

The Role:

This exciting opportunity is for a seasoned Hardware Product Engineering Manager to lead the development of new consumer electronic devices from concept to market. As a technical leader, you will oversee the coordination of technical activities, manage relationships with OEM partners, and ensure quality delivery of hardware solutions.

You will be responsible for coordinating development, testing, and certification of new firmware versions by OEMs, ensuring compliance with global standards. Additionally, you will identify and evaluate potential partners for building new categories of wearable devices aligned with our safety mission.

This role requires strong project management skills with experience coordinating international, cross-functional teams. You will work closely with mobile carriers to achieve device certifications and ensure seamless network integration.

The ideal candidate will have 5+ years of experience in device engineering or hardware product management, with a focus on consumer electronics and IoT/4G devices. Proven experience leading development of new consumer electronic devices from concept to market with OEMs overseas and partners closer to home is essential.

Key Responsibilities:

• Lead technical coordination activities for existing smartwatch portfolio and oversee development of new connected wearable device categories.
• Manage relationships and technical coordination with OEM partners, ensuring quality delivery of hardware solutions.
• Coordinate development, testing, and certification of new firmware versions by OEMs, ensuring compliance with global standards.
• Identify and evaluate potential partners for building new categories of wearable devices aligned with our safety mission.
• C coordinate internal activities to build upon OEM firmware, adding new features, language support, and customised settings for global markets.
• Support quality assurance of manufacturing processes for new production runs, ensuring consistent product quality.
• Research and analyse market requirements for device specifications, including mobile network frequencies, bands, and regional compliance requirements.
• Coordinate overseas testing of devices across multiple markets to ensure global compatibility.
• Collaborate with mobile carriers to achieve device certifications and ensure seamless network integration.
• Ensure eSIM provisioning capabilities are optimised for our devices.
• Work with repair partners globally to ensure they receive appropriate technical training and support.

Requirements:

• 5+ years of experience in device engineering or hardware product management, with a focus on consumer electronics and IoT/4G devices.
• Proven experience leading development of new consumer electronic devices from concept to market with OEMs overseas and partners closer to home.
• Strong background in technical component research and supplier relationship management.
• Experience with firmware development coordination and device certification processes.
• Understanding of mobile network technologies, frequency bands, and global compliance requirements.
• Strong project management skills with experience coordinating international, cross-functional teams.

Why Join Us?

We are committed to delivering best-in-class products that improve the lives of our users. Our values—Innovate, Engage & Elevate—are embedded in how we work and grow together as a team.

You'll be joining a company at the forefront of family safety technology, with the chance to drive impactful change in how we deliver connected, data-driven solutions to our customers globally.

About Us:

We believe in innovation, integrity, and a customer-first approach in everything we do. We are dedicated to creating innovative connected mobile services, wearables, and software for families and seniors.

Our products enable people to stay connected, safe, and engaged, enabled by location, health, and wellbeing data. We are transitioning from a hardware-led business to a software-first SaaS model, driven by data, integrations, sensors, predictive analytics, and AI.

With a global presence in Australia, New Zealand, America, and Europe, and an expanding product line, we are evolving rapidly as we scale our international footprint.

How to Apply:

For this role, please submit your resume and a cover letter explaining why you are the ideal candidate for this position.