E-Commerce Specialist for Sustainable Fashion
1 week ago
About Us :
Kuwaii – Proudly made in Melbourne, Australia.
Our brand is built on values, and we're looking for someone who understands sustainable brands, appreciates local manufacture and small business, has a lifestyle that aligns with our philosophy, and a real passion for slow fashion. Our team plays a vital part in our small business, working collaboratively to drive growth and development, ensuring long-term success.
We have a rare opportunity for a Senior E-commerce & Customer Experience Co-ordinator to join our team in Brunswick. As a key member of our team, you will be responsible for managing all aspects of our online store, aiming to deliver exceptional customer experiences and grow sales. Your role will involve overseeing order processing, managing returns and refunds, uploading product information, and ensuring data accuracy across our site.
We are offering a competitive salary of $75,000 - $90,000 per annum, reflecting the skills and qualifications required for this challenging role. In addition to your remuneration package, you can expect an inspiring work environment with a dedicated all-female team, opportunities for career growth and development, generous discounts on Kuwaii stock, early access to sample sales, and more.
In this dynamic role, you will lead our online operations, driving digital activity and promoting our brand across various channels. You will collaborate closely with our team to foster positive relationships with customers, address any issues or disputes, and ensure consistent customer experiences. Your exceptional organizational and time management skills will enable you to handle multiple tasks efficiently, meet deadlines, and maintain personal relationships.
To succeed in this position, you must possess strong leadership qualities, mentorship skills, and a commitment to delivering outstanding results. If you are a motivated individual with experience in e-commerce, excellent communication skills, and a passion for sustainable fashion, we encourage you to apply for this exciting opportunity.
- Proven successful experience in a similar role or other e-commerce experience.
- Ambitious and driven with a strong desire to succeed.
- Friendly, approachable, and excellent at building relationships.
- Demonstrates initiative, high attention to detail, and adaptability.
- Strong organisational and time management skills.
This is a permanent part-time role (34 hours per week), providing an ideal balance between work and personal life. We welcome applications from people of diverse backgrounds and identities, including those with disabilities.
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