Senior E-Commerce Manager

4 weeks ago


Melbourne, Victoria, Australia Kuwaii Full time

About Us

Kuwaii is a brand built on values, with a strong commitment to sustainable fashion and local manufacture. We're looking for a talented individual to join our team as a Senior E-Commerce Manager, responsible for overseeing the day-to-day running of our online store.

Key Responsibilities

  • Manage all aspects of the online store, including product information, inventory, and customer service.
  • Develop and implement strategies to improve the online shopping experience and drive sales growth.
  • Collaborate with the marketing team to create and execute digital marketing campaigns.
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner.

Requirements

  • Proven experience in e-commerce management, with a strong understanding of online retail operations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.

About You

We're looking for a motivated and results-driven individual who is passionate about e-commerce and customer experience. If you have a strong background in online retail operations and a keen eye for detail, we'd love to hear from you.



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