Retail Concession Manager

2 days ago

Adelaide, South Australia Country Road Group Full time
Mimco - Concession Manager - David Jones Rundle Mall - SA

Role Overview

We are seeking an experienced Concession Manager to join our team at David Jones Rundle Mall. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators. You will focus on creating a warm and genuine customer service experience, building a team that is empowered to exceed expectations.

Key Responsibilities

  • Drive a customer-centric culture, creating a warm and meaningful in-store experience
  • Drive sales, profit, and productivity by ensuring the achievement of all key performance indicators
  • Ensure the team has an understanding of all business objectives, with a clear focus on commercial acumen
  • Inspire and empower your team through collaborative leadership, training, and development
  • Work collaboratively with other Concession, Floor Managers, and Cluster Managers

Requirements

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation
  • Proven experience in managing a fast-paced retail, hospitality, or similar business
  • Ability to manage budgets, interpreting financial reports, and generating efficient rosters
  • Experience managing the performance, productivity, training, and development of a large team
  • Operational excellence, experience with stock control and visual merchandising

About Us

Mimco is an Australian accessories brand that creates distinctive of-the-moment collections defined by iconic design, unexpected details, and sustainable thinking. We're here to empower individuals looking to create their own personal style.

Quality and individuality are at the heart of everything on which Mimco is built. It doesn't matter who you are, how old you are, or what your style is, if you love to express your own personal style, then Mimco is for you. Our ability to embody these principles through countless collections over 25 years is what's made us an iconic brand at home and abroad.

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