Learning and Development Specialist
1 month ago
About the Role
We are seeking a skilled Learning and Development Consultant to join our Insurance Assurance and Capability team at RACQ. The successful candidate will design, develop, deliver, and assess learning activities and knowledge across the RACQ Group, using consistent and contemporary methodologies.
Key Responsibilities:
- Developing and delivering high-quality learning and development activities to ensure the best member experience and service delivery by all staff.
- Managing stakeholders and identifying their learning needs through consultation and ensuring they are kept informed on a timely basis.
- Preparing and delivering courses within adequate timeframes using best practice, contemporary learning, and assessment methodologies.
- Developing competency-based workplace assessments and feedback mechanisms for managers, participants, and other Learning & Development Consultants.
- Identifying and fulfilling compliance obligations, and reporting breaches as encountered.
About You
- 1-3 years of relevant experience in learning and development.
- Demonstrated success in designing, developing, piloting, and delivering learning and development activities in response to identified learning needs and specifications.
- Sound skills in Microsoft Office products, Word, PowerPoint, and Excel.
- Excellent communication skills, both written and verbal.
Why RACQ?
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to them, and how we can help them find their balance. At RACQ, we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members.
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