Fairness Advocate

4 days ago

Sydney, New South Wales, Australia beBeeFairness Full time $120,000 - $180,000
Job Role

We are seeking an experienced professional to join our team as a Fairness Advocate.

This role is responsible for ensuring fair, efficient, and equitable outcomes for all customers, providing expert advice on treating potentially vulnerable customers.

The ideal candidate will have strong stakeholder engagement skills, effective communication skills, empathy, and the ability to conduct investigations.

In addition, the successful applicant will be able to work independently, share knowledge as appropriate, and represent the organization at industry forums.

Main Responsibilities:

  • Providing expert advice on treating potentially vulnerable customers
  • Assisting the Head of Conduct Culture and Customer Fairness in driving change across the business
  • Representing the organization at industry forums
  • Supporting the development of partnerships with community organizations

Required Qualifications:

  • Strong stakeholder engagement skills
  • Effective communication skills
  • Empathy
  • Ability to conduct investigations
  • Work independently
  • Share knowledge as appropriate

Benefits:

This role offers a competitive salary, comprehensive benefits package, including health cover, insurance, share match scheme, parental leave, banking products, bonus days, and wellness programs.

We offer tailored professional development opportunities, flexible working culture, and a supportive team environment.

We are committed to creating a better world through our unique expertise, capabilities, breadth, and perspectives.

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