Life Insurance Advocate

1 week ago

Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $130,000

Role Description

The role of Claims Manager is pivotal in ensuring that claimants receive fair and accurate outcomes. This involves representing clients' best interests throughout the claims lifecycle, from notification to closure.

Key Responsibilities

  • Advocate for Claimants: Represent clients' best interests throughout the claims lifecycle, ensuring they receive fair and accurate outcomes.
  • Manage claims across Life, TPD, Trauma, and IP benefits, providing seamless support from notification to closure.
  • Act as the main point of contact for claimants, their representatives, and beneficiaries, offering timely and empathetic assistance.
  • Critically assess claims decisions by reviewing medical and financial evidence to identify potential benefits and advocate for fair resolutions.
  • Conduct claim pre-assessments.
  • Build and maintain strong relationships with insurer claims teams and employer group clients to ensure smooth collaboration.
  • Maintain compliance with regulatory and ethical standards, upholding claimants' rights while ensuring accuracy in claims data and records.
  • Collaborate with the Head of Claims to align assessments with organisational philosophy and support complex claims when escalation is required.
  • Identify and implement process improvements to enhance outcomes for claimants and improve claims management processes.

Requirements

To be successful in this role, you will require:

  • At least 5 years' experience in life insurance claims management, with at least 2 years at a senior claims assessor level.
  • Proven ability to influence outcomes and advocate effectively on behalf of claimants.
  • Demonstrated success in building meaningful, trust-based relationships with clients and stakeholders.
  • A proactive, service-oriented approach with a strong commitment to claimant satisfaction.
  • Goal-oriented, driven, and self-motivated, with a passion for continuous improvement.

Benefits

This role offers:

  • Remote work flexibility, enabling you to work from home while staying connected to a collaborative, high-performing team.
  • The opportunity to make a difference in the lives of claimants, guiding them through the claims process with expertise and care.
  • Career growth opportunities, including continuous learning and contributing to meaningful process improvements.
  • A supportive environment that values accountability, integrity, and a client-first approach.

Why Apply

If you are passionate about delivering exceptional service and committed to championing the rights of claimants, this could be the ideal opportunity for you.

  • Senior Life Insurance Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Life Insurance Partners Full time $80,000 - $120,000 per year

    About us:Sustainable Life Group is a dynamic and fast-growing general advice licensee that was founded in 2016 with a simple yet ambitious goal; to make life insurance accessible to all Australians, whilst supporting advice practices in navigating the ever-changing landscape of regulation and compliance. Today, we're in the Top 20 Licensees as highlighted in...

  • Senior Life Insurance Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Life Insurance Partners Full time

    3 days ago Be among the first 25 applicantsAbout us:Sustainable Life Group is a dynamic and fast-growing general advice licensee that was founded in 2016 with a simple yet ambitious goal; to make life insurance accessible to all Australians, whilst supporting advice practices in navigating the ever-changing landscape of regulation and compliance. Today,...

  • Senior Life Insurance Sales Adviser

    2 weeks ago

    Sydney, New South Wales, Australia Life Insurance Partners Full time

    3 days ago Be among the first 25 applicantsAbout us:Sustainable Life Group is a dynamic and fast-growing general advice licensee that was founded in 2016 with a simple yet ambitious goal; to make life insurance accessible to all Australians, whilst supporting advice practices in navigating the ever-changing landscape of regulation and compliance. Today,...

  • Head Of Risk, Life Insurance

    1 week ago

    Sydney, New South Wales, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you**How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader...

  • Head Of Risk, Life Insurance

    1 week ago

    Sydney, New South Wales, Australia Zurich Insurance Group Full time

    A new transformational adventure awaits you...How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in...

  • Actuary - Life Insurance

    1 week ago

    Sydney, New South Wales, Australia Zurich Insurance Full time

    About usAt Zurich, we encourage each other to keep growing and evolving as individuals, leaders, teams, and communities. Our voices are diverse, our behaviours are inclusive, our actions drive equity, and we feel a sense of belonging. We are agile and adaptive to change in response to the evolving needs of our customers, partners, communities, and our...

  • Underwriters- Retail Life Insurance

    1 week ago

    Sydney, New South Wales, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you**How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025,...

  • Life Insurance Tele-Interviewer

    1 week ago

    Sydney, New South Wales, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you**How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader...

  • Senior Life Insurance Proposition Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeProductManagement Full time $180,000 - $200,000

    Life Insurance Product Proposition SpecialistThis is a senior role that requires driving the vision for our life insurance proposition experience. The successful candidate will have extensive experience in Financial Services, particularly in the advised market.The key responsibilities of this role include driving market position, customer segments,...

  • Life Insurance

    2 weeks ago

    Sydney, New South Wales, Australia B & K Consulting Full time $90,000 - $120,000 per year

    We are working with a leading Life Insurance business who has embarked on a piece of remediation work.There are 3 roles:OperationsRisk and CompliancePricingTo assist in successfully managing this, we are seeking a range of experienced Life Insurance professionals.The role is for an immediate start and will run until December.We are flexible on salary and...