Fitness and Wellness Consultant

3 weeks ago


Melbourne, Victoria, Australia Goodlife Health Clubs Full time

About Goodlife Health Clubs

We are a leading fitness organisation in Australia, operating 97 premium clubs across Queensland, Victoria, South Australia, and Western Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.

The Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant. As a key member of our club team, you will be responsible for building and maintaining a thriving membership base by providing exceptional customer service and sales support.

Key Responsibilities

  • Proactively contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach and referrals
  • Achieve the required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalised interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs to inspire members to continue their fitness journey

About You

  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems and overcome obstacles
  • Outstanding communication abilities to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes

What We Offer

  • A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group

About Fitness and Lifestyle Group

We are the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.



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