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Customer Service Representative
2 weeks ago
As a valued team member, you will play a pivotal role in delivering exceptional customer experiences and creating memorable interactions that drive customer loyalty.
Key Responsibilities:- Provide outstanding customer service to foster a positive experience for EG customers
- Promote products and exciting in-store offers to stimulate sales
- Operate point of sale systems and assist with fuel and stock deliveries efficiently
- Maintain a safe working environment at all times, adhering to company protocols
- Ensure effective merchandising and stock control for premium store presentation
- Previous retail or customer-facing experience is preferred but not essential
- A confident, energetic approach to each shift with a focus on customer satisfaction
- Excellent communication skills and attention to detail are essential
- Ability to thrive in a fast-paced environment with adaptability and flexibility
- A proactive communicator and solutions-focused team player
- Competitive remuneration packages, including applicable penalty rates and superannuation benefits
- Team fuel discount when you fill up at EG sites
- Exclusive access to discounts and cashback offers from over 1,000 retailers
- Employee wellbeing programs including free counselling and flu vouchers
- Parental leave options for primary caregivers plus additional family support initiatives
- Career growth opportunities within a rapidly expanding national network
EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we've focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.
