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Enhance Customer Satisfaction
3 weeks ago
Improve Customer Experience
- Build a career in retail banking by providing customers with seamless financial services.
- Be part of a team transforming the banking industry through innovative solutions.
- Use your passion and expertise to put customers at the centre of everything you do.
We aim to enhance the financial wellbeing and sustainability of our customers. Our goal is to deliver exceptional customer experiences that drive loyalty and advocacy.
About the Role
As a Retail Banking Consultant, you'll help provide customers with tailored financial solutions by understanding their needs and goals.
You will be part of a collaborative team and act as a role model and peer coach to deliver best-in-class customer experiences.
With a focus on delivering exceptional customer outcomes, we're giving our people great opportunities to try new things, learn and grow.
Key responsibilities include:
- Providing customers with a seamless branch experience.
- Acting as a role model and peer coach to deliver exceptional customer experiences.
- Contributing to significant uplifts in customer engagement and advocacy.
