Customer Experience Specialist

1 week ago

Port Macquarie, New South Wales, Australia beBeeCustomer Full time $60,000 - $88,000
Empower Customer Success

This role provides a unique opportunity to make a lasting impact on customers and communities.

  • You will have the chance to learn, grow and achieve in a customer-centric environment where innovation thrives.
  • You will deliver exceptional, consistent and tailored customer experiences every day, fostering strong relationships with our valued clients.

We prioritize customer satisfaction above all else, creating a culture of equity and respect where everyone feels valued and appreciated.

Your Role and Responsibilities

As the first point of contact for customers at our Ballina branch, you will put their needs at the forefront of everything you do.

  • You will identify suitable products and services for customers, providing expert guidance and support.
  • You will demonstrate our digital banking options, making financial transactions simple, easy and secure.

We are seeking talented individuals who share our passion for delivering quality experiences. We'd love for you to have:

  • A keen eye for detail ensuring every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and diversity.
  • The ability to work collaboratively as part of a dynamic team.
About Us

We believe our people are the backbone of our success. That's why we've built a culture of respect and inclusivity, where everyone feels valued and empowered to be their authentic selves.

We're committed to creating an environment where you can thrive and reach your full potential.

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