Service Advisor
2 weeks ago
Job Opportunity: We are seeking a skilled Service Advisor to join our team at Komatsu Australia Pty Ltd.
About the Role: As a Service Advisor, you will be responsible for providing exceptional customer service and support to both internal and external customers. You will assist with queries regarding Service & Parts support, ensuring our Branch meets the operational standards set by Komatsu and the CSC (Customer Support Charter).
Key Responsibilities:
- Provide assistance to customers with Service & Parts support queries
- Ensure the Branch meets operational standards set by Komatsu and the CSC
- Work closely with internal teams to resolve customer issues
- Develop and maintain strong relationships with customers
Requirements:
- Current driving licence (forklift licence will be advantageous)
- Intermediate computer skills specifically Microsoft suite and mainframe systems
- Sound working knowledge of earth moving equipment (strong mechanical aptitude will be advantageous)
- Trade qualification/s will be highly regarded
- Ability to demonstrate exceptional customer service skills and build strong working relationships
What We Offer:
- Competitive remuneration package
- Zero-harm culture in the workplace
- Opportunities for career development and growth
- Recognition and rewards for outstanding performance
How to Apply: If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application.
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