Service Advisor

4 weeks ago

Mount Gravatt, Australia Sci-Fleet Motors Full time

The home of Mazda is experiencing consistent growth and to keep up with demand we are looking for an ambitious Service Advisor to join the team at Mount Gravatt Mazda.

Mount Gravatt Mazda is under new ownership and joins one of Australia's largest and most successful family owned and operated automotive groups. No detail is too small when it comes to experiencing Zoom-Zoom for the very first time and we are committed to delivering that sensation to our customers each and every time.

So if you pride yourself on exceptional customer service and delivering an experience unlike any other dealership then we want to hear from you.

This is a rarely offered, highly sought after opportunity for an experienced Service Advisor searching for career progression.

Working closely with the Service Operations Manager, Service Manager and a strong service team, you will be responsible for:

- Meeting our guests
- Taking enquires and service bookings
- Writing up repair orders
- Liaising with guests on vehicle progress
- Organising courtesy cars
- Estimating the cost and time needed to complete works
- Liaising with the Workshop Controller to ensure all work is carried out in the allocated time frame
- Quoting, and gaining authorisation for extra work
- Handling minor guest complaints
- Helping bring new business into the service department
- Highly motivated & guest service focused
- Good organisational skills and ability to manage time effectively and multi-task where required
- Ability to contribute to building a positive team spirit
- Energetic and possessing a positive attitude
- Intermediate PC skills
- Hold a current and valid manual driver's license (Queensland)
- Mazda Service Advising experience advantageous, but not necessary

Mount Gravatt Mazda will offer you:

- A competitive remuneration package
- Company paid ongoing development and training
- Uniforms supplied
- A friendly, safe and supportive working environment with opportunities for development and room for advancement.
- Mount Gravatt Mazda is an Equal Opportunity Employer._

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