Administrative Support Specialist
3 days ago
About the Role
As an Administration Assistant at Everyday Independence, you will be part of a dynamic team committed to changing the game for people with disabilities. Your primary responsibility will be to provide administrative support to our team, ensuring the smooth operation of our services.
Key Responsibilities
- Manage client databases and practice administration systems, ensuring accurate and up-to-date information.
- Coordinate scheduling and rostering, ensuring seamless delivery of services.
- Provide exceptional customer service, responding to participant inquiries and resolving issues in a timely manner.
- Work collaboratively with the administration team to achieve shared objectives.
- Contribute to a positive team culture, promoting a sense of urgency and a 'can-do' attitude.
What We Offer
- Continuous learning and opportunities for growth, including access to our in-house career coach and external professional development budget.
- A contemporary and positive team culture, where everyone shares the same vision.
- Everyday perks, including pet-friendly hubs, wellbeing days, paid parental leave, and regular social events.
- Be part of something bigger, contributing to an organisation that values and empowers people with disabilities.
Requirements
- Demonstrated experience with scheduling or rostering.
- 2–3 years' experience in administration with a customer service and relationship building focus.
- High degree of skill in managing client databases and practice administration systems.
- Ability to take personal responsibility for participant satisfaction.
- Act with a sense of urgency, set clear priorities, and focus on task completion.
- Attention to detail and ability to positively contribute as a member of a team.
Working with Us
At Everyday Independence, we value and empower people with disabilities. We are committed to creating a positive and inclusive work environment, where everyone has the opportunity to grow and thrive. If you are passionate about making a difference and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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