Desktop Support Specialist

1 day ago

Gold Coast, Queensland, Australia beBeeDesktop Full time $90,000 - $120,000

Job Title: Desktop Support Specialist

">Desktop Network Support Engineer

We are seeking a skilled Desktop Network Support Engineer to provide direct engagement with clients and resolve IT infrastructure and network issues. This role requires problem-solving skills and expertise in supporting desktop and network systems.

Main Responsibilities:
  • Provide onsite support for desktop and network issues, ensuring IT infrastructure functionality meets client standards.
  • Act as the first point of contact for IT concerns, offering expert advice and troubleshooting to resolve technical issues.
  • Coordinate with various teams to ensure the proper implementation and management of network and desktop solutions.
  • Perform routine system monitoring, identifying any security vulnerabilities and deploying necessary updates and patches.
Key Qualifications:
  • Proficient in imaging and reimaging systems to ensure seamless operations and minimal downtime for users.
  • Experience in providing end-user support, addressing customer issues promptly and effectively to enhance user satisfaction.
  • Hands-on experience with Active Directory, managing user accounts, and ensuring security across network domains.
  • Strong understanding of Office 365 applications to assist users and manage enterprise-wide deployments and updates.

About this Role:

This is an exciting opportunity to join our team as a Desktop Network Support Engineer. If you have the skills and passion to deliver exceptional IT services, we encourage you to apply.

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