Operations Excellence Manager

1 week ago

Sydney, New South Wales, Australia beBeeEngineering Full time $120,832 - $145,998
Job Description

The Technical Services Manager is a pivotal role within our organization, responsible for ensuring seamless technical services activities and driving operational excellence.

This position acts as the primary point of contact for our team regarding technical services, supporting account initiatives by implementing consistent operational excellence and delivery.

A key aspect of this role is engagement and interfacing with site leadership and regional leadership on technical matters, fostering strong relationships to drive success.

Key Responsibilities:

  • Manage planned, predictive, and corrective maintenance works, including major works such as power downs and refurbishment projects.
  • Oversee critical equipment contracts and vendor quality assurance to maintain high equipment standards.
  • Ensure engineering regulatory compliance and adherence to client Engineering Playbooks across the building portfolio.
  • Provide 24/7 incident management support for corporate real estate buildings.
  • Coordinate capacity, utilization reviews, and technical reporting for office and server room spaces.
  • Develop and implement innovation programs to reduce utility costs and increase operational efficiency.
  • Lead lifecycle asset management, including UPS component replacement and management of technical documentation.
  • Support new office space installations, ensuring accurate plans, designs, and scopes.
Required Skills & Qualifications

This position requires a Bachelor's degree in Engineering with 10-12 years of relevant engineering management experience.

Candidates must have a thorough understanding of building services design with strong technical capabilities to drive innovation and operational efficiency.

Experience with digital building systems and project management is highly desirable, preferably with certifications in sustainability (LEED, WELL) and project management (PMP).

Excellent communication and presentation skills are essential, with the ability to explain complex operational information to senior audiences.

Adaptable team players who thrive in fast-paced environments with strong analytical skills and experience managing incidents and service failures are highly valued.

About Us

We're a leading professional services and investment management firm specializing in real estate, operating in over 80 countries with a global workforce of over 102,000 individuals.

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