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Business Operations Manager
2 weeks ago
A career in the forensic mental health sector offers diverse challenges and rewards. You will be part of a supportive team making a meaningful difference for individuals living with mental illness and involved in the justice system.
Our approach is driven by curiosity and a commitment to understanding consumer needs, working across community, hospital, and prison settings.
Main Responsibilities:- Lead high-performing teams and motivate staff
- Become a business process expert and provide hands-on support during peak periods
- Meet and exceed key performance indicators
- Manage resources and oversee recruitment for vacant positions
- Serve as a point of escalation for complex requests
- Provide leadership, mentorship, and opportunities for professional development
- Identify opportunities to improve or streamline support processes
- Proven management experience in demanding environments
- Self-motivated with a positive, collaborative approach
- Outcome-focused with excellent time management skills
- Highly organized, detail-oriented problem solvers capable of multitasking and taking initiative
- Flexible and adaptable with an agile mindset
- Ability to anticipate issues and communicate insights effectively
- Prioritization and Time Management
- Leadership and Team Management
- Critical Thinking and Problem Solving
- Communication and Interpersonal Skills
- Adaptability and Flexibility
We offer a dynamic work environment where you can grow professionally and make a real difference in people's lives.
You will have the opportunity to develop your skills and knowledge in a fast-paced, ever-changing environment.