Business Operations Manager

6 days ago

City of Yarra, Australia beBeeLeadership Full time $70,000 - $120,000
About Our Team

We offer a career in the forensic mental health sector with diversity, challenge, and reward. At Forensicare, you will be part of a caring and supportive team making a meaningful difference for individuals living with mental illness and involved in the justice system.

Our approach is driven by curiosity and a commitment to understanding the unique needs of our consumers and carers, working across community, hospital, and prison settings.

  • Diversity of roles across community, hospital, and prison settings
  • Ongoing learning and professional development opportunities

The Business Support Team Leader oversees the Executive Support and Business Support teams, ensuring cohesive and effective support services in a dynamic environment.

Key Responsibilities
  1. Leading and motivating a high-performing team
  2. Becoming a subject matter expert in business processes and providing hands-on support during peak times
  3. Meeting and exceeding performance metrics
  4. Managing resources and overseeing recruitment for vacant positions
  5. Serving as a point of escalation for complex requests
  6. Providing leadership, mentorship, and opportunities for team development
  7. Identifying opportunities to improve or streamline support processes
About You
  • Proven management experience in a demanding, changing environment
  • Self-motivated with a positive, collaborative approach
  • Outcome-focused with excellent time management skills
  • Highly organized, detail-oriented problem solver capable of multitasking and taking initiative
  • Flexible and adaptable with an agile mindset
  • Ability to anticipate issues and communicate insights effectively

To succeed in this role, you must possess a strong ability to analyze problems, develop solutions, and collaborate with cross-functional teams to drive results.

As a seasoned leader, you will have the opportunity to build a high-performing team, foster a culture of innovation and excellence, and make a lasting impact on our organization.

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