Guest Experience Specialist

3 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $55,000 - $70,000

Job Title:

Casual Seasonal Educator

About the Role:

We are seeking a Casual Seasonal Educator to join our team. As a key member of our store staff, you will play a vital role in delivering world-class customer service and creating engaging guest experiences.

Your Key Responsibilities:

  • Provide exceptional customer service by interacting with customers to ensure a great experience
  • Assess customers' needs to offer personalized solutions and support
  • Deliver technical product education to showcase the value and benefits of our products
  • Facilitate seamless transactions and execute omnichannel programs according to company standards
  • Maintain a dynamic presence on the floor to engage with customers and attend to their needs
  • Receive feedback from customers and collaborate with store leadership to resolve issues

Key Skills and Qualifications:

  • Must be legally authorized to work in Australia
  • Willing to work a flexible schedule and move through the store to assist customers and complete tasks
  • Ability to work independently and as part of a team

Benefits and What We Look For:

  • Inclusion & Diversity: Creates an inclusive environment that values and celebrates differences
  • Guest Experience: Enjoys working with and connecting with guests to understand and help them
  • Personal Responsibility: Accepts responsibility for actions and is dependable
  • Self-Awareness: Aware of how words or actions may affect others
  • Collaboration and Teamwork: Works productively with others to achieve goals
  • Enthusiasm: Is enthusiastic about work and seeks ways to make it fun and engaging

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