Sales and Customer Experience Leader

1 week ago

Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000

Job Overview

The Team Lead plays a pivotal role in driving customer satisfaction and sales growth. This position involves mentoring, developing, and engaging with the Service and Sales team, sharing sales expertise, and setting an exemplary standard to deliver exceptional customer experiences and meet sales objectives.

  • Fostering a collaborative work environment and promoting teamwork.
  • Mentoring and developing Service and Sales team members to enhance their skills and performance.
  • Leading by example and demonstrating superior customer service skills.
  • Sharing sales knowledge and strategies to help the team achieve sales targets.

Your Background

We are seeking an individual with:

Leadership or supervisory experience within a retail environment.Retail sales experience with proven customer service and selling skills.A strong work ethic and ability to manage time effectively.Excellent interpersonal and communication skills.Prioritisation and problem-solving skills.A passion for customer service and a love of retail.

Benefits

This role offers:

Generous Employee discounts.A supportive leadership and team network.A great sense of achievement and job satisfaction.

To be successful in this role, you must be available to work across our key store trading hours, including weekends and peak trading times.

Key Responsibilities

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and driving sales growth. If you have a strong background in retail sales and customer service, we encourage you to apply for this exciting opportunity. The successful candidate will possess excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.

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