Bar Supervisor

2 weeks ago

Sydney, New South Wales, Australia SOFITEL Full time
Job Title: Bars Supervisor

At Sofitel Darling Harbour, we are committed to creating an energising, rewarding and exciting work environment. We are seeking a skilled Bars Supervisor to join our team.

Key Responsibilities:
  • Provide exceptional service to all guests, ensuring a warm and welcoming experience.
  • Lead a team of Ambassadors, ensuring they are competent in all service procedures and providing personalized service to guests.
  • Work cohesively with the team to achieve exceptional luxury experiences for our guests.
  • Assist with the training and development of Ambassadors, maintaining a detailed training log.
  • Coach and inspire the team, leading by example and demonstrating a passion for excellence.
  • Serve items with flair and professionalism, adhering to standards set by the Manager.
  • Maintain product knowledge of all menus and wine lists to advise and make recommendations to guests.
  • Upsell and maximize sales opportunities, ensuring every guest has an exceptional experience.
  • Implement and maintain Sofitel Brand Standards, ensuring consistency across the team.
Requirements:
  • Strong communication skills and experience in a supervisory role.
  • Ability to work a rotating roster, including weekends and public holidays.
  • Previous Cocktail/Bar experience, with good wine knowledge, mixology, and barista expertise.
  • A friendly, guest-focused attitude with a passion for providing exceptional and memorable moments.
  • A high standard of grooming and presentation.
  • Must hold a Responsible Service of Alcohol (RSA) Certificate.
What We Offer:
  • Industry benefits worldwide on accommodation, dining, and lifestyle services.
  • Access to daily discounted coffee and Ambassador dining menu.
  • A unique training platform to enhance your skills and knowledge.

We are an inclusive company, committed to diversity and inclusion. We offer reasonable adjustments to support you throughout the recruitment process. If you require an adjustment, please let us know. Full AU working rights are required for this role.

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