Mini Bar Attendant

1 month ago

Sydney, New South Wales, Australia Accor Full time
Job Title: Mini Bar Attendant

Sofitel Sydney Wentworth is seeking a talented Mini Bar Attendant to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests by managing the in-room Mini Bar Service.

Key Responsibilities:
  • Manage the in-room Mini Bar Service for all hotel guests.
  • Refill and charge all mini bars according to the guest's consumption, following the hotel's Mini Bar processes.
  • Ensure the outlet is fully stocked at all times.
  • Report any discrepancies in stock control.
  • Ensure all checklists are completed prior to the conclusion of the shift.
  • Ensure all trolleys and store are restocked and cleaned prior to the conclusion of the shift.
  • Maintain product knowledge of all menu items.
  • Ensure all service areas and equipment are kept clean and organised.
  • Observe all hygiene, safety and security procedures. Report any hazards.
  • Attend to guest's requests quickly and efficiently, constantly striving to provide total customer satisfaction.
  • Ensure you are aware of the Mini Bar process and organize your day according to it.
  • Ensure all area team leaders are apprised of the required duties when overseeing your area.
  • Ensure that Charge sheets are written clearly and correctly so the Duty Manager/Night Audit can fulfill their duties effectively.
  • Report to the team leader/supervisor/manager at all times during the rostered shift and complete all duties assigned by the leader/supervisor/manager.
What We Offer:

As a valued member of our team, you will enjoy a range of benefits, including:

  • Generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more from Day 1.
  • Discounted city parking.
  • Complimentary dry cleaning.
  • Progressive leave policies (including 10 weeks parental leave).
  • Unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor.

We genuinely care about your success and want to help you grow on your journey with us.

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