Sales and Customer Experience Specialist

6 days ago


Perth, Western Australia Jb Hi-Fi Limited Full time
About the Opportunity

As a Sales and Customer Experience Specialist at JB Hi-Fi, you will play a crucial role in delivering exceptional customer experiences across our stores.

Key Responsibilities
  • Support customers across various areas of the store, from customer-facing to back-of-house operations.
  • Provide outstanding customer service standards, ensuring a seamless experience before, during, and after sales.
  • Contribute to maintaining a high-performance culture by assisting with merchandise displays and store visual merchandising.
  • Assist in receiving and processing stock efficiently, adhering to store protocols.
Requirements
  • A passion for home entertainment, music, movies, technology, appliances, or games.
  • Enthusiasm, motivation, and a customer-focused attitude.
  • Effective communication skills to interact with diverse groups.
What We Offer
  • A supportive and inclusive team environment that values individuality and diversity.
  • Ongoing training and development opportunities to enhance your skills.
  • Generous team member discounts on products and a competitive commission structure for sales roles.
  • A flexible work environment with 12 weeks' paid parental leave and novated leasing options.

Estimated annual salary: AU$60,000 - AU$80,000, based on location and performance.



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