Sales Director Home Loans

5 days ago

Brisbane, Queensland, Australia Compare the Market Full time
{"title": "Sales Leader Home Loans", "description": "About the Role

We are seeking a seasoned Sales Leader to drive growth and operational efficiency in our Home Loan Team. As a senior leader, you will oversee the entire home loans vertical, ensuring that both team and business objectives are fully supported.

As the Sales Leader, you will lead a team of Home Lending Specialists & Consultants, providing strategic direction and ensuring that the team remains motivated, well-trained, and aligned with the company's vision. Your leadership will help shape our customer-centric initiatives and ensure best practice in process efficiency, compliance, and overall team performance.

Key Responsibilities
  • Lead, manage, and mentor a high-performing team of Home Lending Specialists & Consultants.
  • Conduct regular performance reviews, manage pipeline performance, and ensure KPIs are met.
  • Drive exceptional customer experiences by implementing initiatives that streamline processes and enhance communication.
  • Monitor financial metrics, such as loan origination volume and revenue, to identify opportunities for improvement and achieve financial targets.
  • Build and maintain strong relationships with internal and external stakeholders.
  • Develop a customer satisfaction program to refine the team's soft skills, delivering an unparalleled "Home Loan Heaven" experience.
  • Provide senior management with performance updates, addressing challenges and identifying growth opportunities.
  • Conduct regular staff training to ensure adherence to processes and foster career development within the team.
Requirements
  • Certificate IV or Diploma in Finance and Mortgage Broking
  • Certificate IV or Bachelor's Degree in Business – Business Administration or Business Management is preferred
  • Current AML certificate.
  • MFAA or FBAA Membership.
  • A minimum of 5 years' experience in a leadership and coaching role.
  • Experience in the Home Loan industry, particularly with processing home loan applications.
  • Demonstrated ability to assess operational process and functions to improve business productivity, customer experience, financial returns, and compliance.
  • Development of processes, work instructions, training materials, supporting documentation and workflows.
About Us

At Compare the Market, we offer a dynamic and collaborative work environment where your talents will be recognised and rewarded. You'll have the opportunity to make a meaningful impact and contribute to our continued success. As well as ample opportunities for growth and development, we also provide:

  • Vibrant and social community who have annual celebrations, family fun days and regular events.
  • Enjoy flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight.
  • Enjoy additional leave days - 'ME' leave and 'Volunteer Day' leave.
  • Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement.
  • Employee discounts on Car, Home, Travel insurance.
  • Income protection insurance provided to support you in the event of non-work-related illness or injury.
  • Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.

Compare the Market is an Equal Opportunity Employer, and we encourage all applicants to apply. We acknowledge that we are strengthened by diversity.

Please note that this role is only available to candidates with unlimited Australian working rights, as sponsorship is not available.

", "lang_code": "en-US"}

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