LGBTQIA+ Client Advocate

5 hours ago

Melbourne, Victoria, Australia beBeeClientCentred Full time $45,588 - $94,399
Pride in Place

Job Overview:

This role is ideal for individuals who excel in a client-centred, solutions-focused environment, and who are comfortable working both independently and collaboratively within a team.

The Pride in Place worker enhances the homelessness service model by engaging with LGBTQIA+ clients in places they feel safest.

Key Responsibilities:
  • Conduct comprehensive assessments with LGBTQIA+ clients, focusing on lived experiences, identified strengths and risks, and personal goals.
  • Provide accurate and relevant information on topics such as housing options, tenancy legislation, and allied service systems.
  • Advocate for clients, particularly when liaising with real estate agents and housing providers.
  • Coordinate crisis accommodation using resources such as the Housing Establishment Fund (HEF) and Private Rental Brokerage.
  • Complete referrals and support clients to navigate various service systems and access appropriate gateways.
Requirements:
  • Strong communication and interpersonal skills, particularly when supporting people experiencing trauma or housing crises.
  • Flexibility and sensitivity when delivering person-centred and innovative support.
  • Maintain up-to-date knowledge of local community agencies, including eligibility criteria, referral pathways, and available resources.
  • Stay informed on housing providers that are LGBTQIA+-affirming, as well as mainstream housing providers.

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