Support Specialist

6 days ago

Melbourne, Victoria, Australia beBeeLGBTQIA+ Full time $44,558 - $64,797

This is a high-level support role that focuses on working with the LGBTQIA+ community to provide assistance and resources for housing and crisis accommodation.

The role involves conducting comprehensive assessments, providing tailored information, and facilitating referrals to suitable internal and external services. This requires strong communication and interpersonal skills, particularly when supporting people experiencing trauma or housing crises.

Key Responsibilities:
  • Conduct thorough assessments with clients, focusing on their lived experiences, strengths, and risks.
  • Provide accurate and relevant information on topics such as housing options, tenancy legislation, and service systems.
  • Advocate for clients, especially when interacting with real estate agents and housing providers.
  • Coordinate crisis accommodation using available resources like the Housing Establishment Fund (HEF) and Private Rental Brokerage.
  • Complete referrals and support clients in navigating various service systems and accessing appropriate gateways.

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