Change Management Specialist
1 month ago
We are seeking an experienced Change Lead to join our team at Children's Health Queensland (CHQ) Hospital and Health Service (CHQHHS) for their Sleep System Replacement Project.
Key Responsibilities:- Apply high-level leadership and support change management activities with clinical and non-clinical staff during the implementation of the SSRP project.
- Lead and manage the definition, documentation, and successful completion of the business readiness elements of a medium-scale, complex change in line with CHQHHS program and project management methodologies.
- Promote and ensure the use of appropriate change management techniques, methodologies, and tools to ensure quality change management outcomes are delivered.
- Manage project change resources.
- Initiate, influence, and maintain relationships with and between key internal and external stakeholders, facilitate effective communication channels to promote the successful adoption of change within the business, and foster relationships through lessons learned, feedback mechanisms, and management of expectations.
- Manage capability and resource development by leading and mentoring multi-disciplinary project teams.
- Work closely with the SSRP project team and business stakeholders in planning for the implementation of the SSRP solution with a focus on business readiness, communications, and other change management activities.
- Develop the Change and Engagement strategy in collaboration with CHQ Clinical Informatics Change Managers, the project team, and business stakeholders, ensuring adherence to CHQ HHS policy and procedures.
- Develop the Training Strategy (Training Needs Analysis, Training Plan) and supporting training collateral in collaboration with the project team, business stakeholders, and suppliers.
- Establish highly functioning stakeholder engagement forums and relationships to ensure strong user adoption and project success.
- Manage and support the delivery of training to CHQ HHS staff in collaboration with the project team, CHQ Clinical Informatics, and suppliers.
- Experience in ICT change roles at a senior level, combined with a good understanding and expertise of Queensland Health systems and processes.
- Experience or exposure to Sleep systems and processes as well as HBCIS, and ieMR is highly regarded.
- Completion of a relevant degree is desirable.
This role is inclusive of mandatory 25% casual loading.
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